In the Web Vault, click your name in the top-right corner and choose Settings.
Good to know
If you closed the Get Started panel, the account menu is the reliable path back to every setup option.
User Guide | Security | Client Facing
Keeper Security
Import Your Passwords & Biometric Login
User Setup Part 2 — passwords in, biometrics on, in about five minutes.
Your Keeper account is set up — now make it yours. Part 2 moves the passwords your browser has been remembering into your vault with the Keeper Import Tool, then turns on biometric login so a fingerprint or glance unlocks Keeper on this device. If you haven't done your first sign-in yet, start with Part 1: User First-Time Setup.
Prefer to watch? · 3 min 49 sec
The video covers the same 13 steps as the written guide below — use whichever suits you, or both.
Keep Learning
Additional Training Resources
Everything below is published and maintained by Keeper Security, so it always reflects the current version of the app.
Verified Documentation
- Keeper End-User GuidesThe complete official library — web vault, mobile apps, sharing, record types, and more.
- Web Vault & Desktop App Quick StartA concise tour of the vault you just set up.
- Browser Extensions (KeeperFill)Everything the browser extension can do, for every major browser.
- Importing Your PasswordsStep-by-step import guides for browsers, CSV files, and other password managers.
- Protecting Your Keeper VaultKeeper’s own best-practice tips for keeping your vault secure.
Verified Video Training
- Keeper 101 — Getting Started VideosKeeper’s official getting-started video series for new users.
- Keeper 101 Enterprise Tutorials (YouTube)The full enterprise tutorial playlist on Keeper’s official channel.
- Getting Started with Keeper Enterprise for End UsersA single walkthrough video covering enrollment through daily use.
- Live End-User Training & WebinarsFree instructor-led sessions hosted by Keeper Security.
| Applies To | All staff who completed Part 1 (first sign-in) |
| Time Required | About 5 minutes |
| You Will Need | The computer where your browser passwords live · Windows Hello (fingerprint or face), if available |
| Companion Document | APM-SOP-SEC-KPR-002 — Keeper Security Onboarding, Client Edition v1.0 |
Part 01
Import Your Passwords
Everything your browser has been remembering for you moves somewhere safer.
Select Import, then click Import next to From a Browser.
Good to know
This gathers the passwords saved in Chrome, Edge, Firefox, and other browsers on this computer. Plan to import your individual work credentials during your first 2–3 weeks — shared and team credentials are handled separately by your administrator.
Click Install to add the Keeper Import Tool.
Good to know
Admin privileges are required — approve the Windows prompt if one appears. If you don't have admin rights on your computer, reply to your Keeper announcement email and the APM Support Desk will take care of it.
Open keeperimport.exe from your Downloads folder, and keep the vault window open — it shows a one-time code you'll need next.
Copy the code from the vault screen, paste it into the Keeper Import window, and click Import.
Good to know
The code is single-use. If it has expired by the time you paste it, close the import and start again to get a fresh one.
When you see Success, return to the Web Vault, review the found records, and click Select All — or check only the records you want — then complete the import.
Good to know
It is easier to bring everything in and delete a few extras than to run the import twice.
Part 02
Biometric Login
Your fingerprint or face becomes the fastest way into your vault.
When Keeper offers effortless security, click Enable Biometric Login.
You can also turn it on any time: in the Get Started panel, select Turn On Biometric Login and click Set Up Now.
Good to know
Biometric login is set up separately for the browser extension and the desktop app — enable it in each place you use Keeper.
Windows Security asks to save a passkey for keepersecurity.com. Click Continue.
Scan your finger on the fingerprint reader — or use face unlock if your device supports it.
Good to know
The passkey is saved to your Windows device and only your biometrics can use it. Everywhere else, your vault stays protected by two-factor authentication.
Biometric Login is now on — you'll see 1 Passkey under Security settings and a confirmation message.
Part 03
Finish Setup
Two small steps, and every item on your checklist turns green.
Back in Get Started, the last item is Enable Notifications — click Set Up.
Good to know
Notifications let Keeper alert you to sharing invitations and security events that need your attention.
Click Allow on the browser prompt. That's it — every item on your Get Started checklist is complete.
Support
Need help?
During rollout
Reply to the Keeper announcement email — your reply automatically opens a support ticket with the APM Support Desk. You can also reach out to your organization's internal Keeper contact.
Good to know
The one-time import code expires — if it stops working, restart the import for a fresh one. Biometric login is per-device: enable it on each computer where you use Keeper. Your imported browser passwords can be deleted from the browser afterward, so Keeper is the single source of truth.